60-Day Money-Back Guarantee
We want you to feel confident when purchasing Lungora. If you are not satisfied with your purchase for any reason, you may request a refund within 60 days from the date of purchase, subject to the return requirements below.
How to Request a Refund
Step 1: Contact Support
If you are not satisfied with Lungora, contact our support team before returning your package. Our team will provide the appropriate return instructions.
Step 2: Prepare Your Return
Return all Lungora bottles included with your order, whether used or unused, along with the packing slip if available.
Please include a note containing:
- Your full name
- Email address
- Order number, if available
This information helps us identify your order and process your refund more efficiently.
Step 3: Send Your Return
Ship the complete product return to: SHIPOFFERS, 19655 E 35th Dr #100, Aurora, CO 80011
Please make sure you have contacted customer support before sending your package so that your return can be properly documented.
Step 4: Refund Processing
Once your returned package has been received and processed, we will initiate the refund and send you a confirmation email.
Approved refunds will be credited to the original payment method used for the purchase. Depending on your bank or credit-card provider, it may take approximately 5–10 business days for the refund to appear on your account.
Return Shipping Costs
Customers are responsible for the cost of shipping returned products. Return shipping fees are non-refundable.
Important Return Requirement
To help ensure timely processing, please return all bottles associated with the order together with the available packing slip and your identifying information.
If you have questions about the return process or your refund status, please contact our support team:
Phone: +1 323-417-0278
Email: support@lungora.com